# Terms of business These are the terms we work on. They are written here in plain language so you can read them before you write to us rather than after you have signed something. ## Before work starts Every engagement is confirmed in writing before it begins: what is being done, what you will have at the end of it, who provides what, and on what basis it is billed. For a fixed piece of work that is a scope and a price; for ongoing work it is a rate and a cadence. Nothing starts on a conversation alone, which protects you more than it protects us. ## What it costs, and when you pay The basis is published on [what it costs](/what-it-costs/) — the hourly rate and what a day, a week and a month come to. Every figure there excludes Danish VAT at 25 percent, stated in full on the page. We invoice monthly in arrears for ongoing work, and on agreed milestones for a fixed piece of work. **Payment is due 14 days from the invoice date.** Expenses agreed in advance are passed on at cost. Interest on late payment follows the Danish Interest Act. ## Who owns the result **You do.** On full payment, all intellectual property in what we build specifically for you transfers to you — source code, documentation, configuration, the lot. We keep no licence over it and no hold on it. Two sensible exceptions, named so there is nothing buried: general-purpose tools and libraries we wrote before your project, or wrote for ourselves, stay ours and you get a perpetual, irrevocable licence to use them within the delivered work. Third-party open-source components keep their own licences, and we tell you which ones are in the result. ## Confidentiality Everything we learn about your business stays with us, during the engagement and after it. We sign your NDA if you have one, and we work to the same standard if you do not. Nothing about your systems appears on this website without your written consent — which is why the [portfolio](/portfolio/) describes what was achieved rather than naming every client who paid for it. ## Changes Scope changes are normal and they are priced. When something new arrives mid-engagement we say what it adds in time and money before doing it, and you decide. We do not absorb scope silently and then present a surprise at the end, and we do not down tools over a half-day of drift. ## Warranty, and what we stand behind We warrant that the work is performed professionally and conforms to what was agreed. **Defects in delivered work are fixed at our cost for 90 days after delivery** — not as a goodwill gesture, as a term of the contract. Beyond that, our liability for any engagement is capped at the fees paid for it, and neither side is liable for indirect or consequential loss. That is the ordinary allocation for consulting work of this size, and it is the one our insurance is written to. ## Ending an engagement Ongoing work can be ended by either side with **30 days' written notice**. A fixed piece of work can be stopped at any point: you pay for what has been done and you receive it, finished or not, with the documentation that exists at that moment. Whatever the reason for stopping, you get a handover — code, access, credentials, and an explanation of where things stand. ## Subcontracting and people The people named in the engagement are the people who do the work. Where a specialist is brought in, you are told who and why before it happens, and we remain responsible for everything delivered. ## Data protection Where we process personal data on your behalf, we do so as a processor under your instructions and sign a data processing agreement to that effect. We work to GDPR, and we are blunt about data we would rather you did not give us access to. What this website itself records is on the [privacy](/privacy/) page. ## Law and disputes Danish law applies, and the courts of Copenhagen have jurisdiction. Before either of us goes anywhere near a court, we talk — in our experience that is where it ends, because the disagreements that reach that point are usually about an expectation nobody wrote down, and the first section of this page exists to prevent exactly that. ## The formal details Engineer ApS is a Danish private limited company, CVR 45969703, registered at Tagensvej 105C, 3. th, 2200 København N. These terms apply unless a signed agreement between us says otherwise; where the two differ, the signed agreement wins. Anything here you want in writing differently? [say so before we start](/contact/) *(terms are a starting point, not a wall)*.