Saved 4,000 hours by mentoring and growing a team from 2 to 18 members, optimizing workflows and fostering cross‑departmental collaboration.
GIS Software Development Team Lead
Situation. A team of two couldn’t keep up anymore. The product was pulling in more work than a pair could deliver, and the way the work happened — knowledge in people’s heads, no real conventions — wasn’t going to survive being scaled up. Adding bodies to a team that loose usually just makes the chaos bigger.
Task. The task was to grow the team and, at the same time, build the structure that would let a bigger group move faster instead of slower. Mentoring the new people was half of it. Fixing the workflows so nobody stalled waiting on someone else was the other half.
Action. The team grew from 2 to 18 over time, with the hiring and the mentoring treated as the same job: everyone who joined needed to be able to work unsupervised. Shared standards meant code and process looked the same regardless of who wrote them, and real effort went into the handovers between specialities, because that is where teams quietly lose their days. When something kept tripping people up, the fix went to the process rather than the symptom.
Result. The bigger, better‑mentored team, running on workflows that had actually been designed, saved on the order of 4,000 hours. But the number isn’t really the point. What got built was durable engineering capability — a group that could carry the work with or without any one person in the room.