Mentoring & Coaching

• Led the software development of a GIS map application, driving revenue growth by 10x and positioning the product as a primary data asset.
• Saved 4,000 hours by mentoring and growing a team from 2 to 18 members, optimizing workflows and fostering cross‑departmental collaboration.
• Wrote 50,000 words of comprehensive software documentation utilizing Markdown in GitHub, Craft, and Confluence, thereby ensuring the retention of knowledge and the transparency of the process.
• Led company growth from 4 to 14 employees by employing Agile methodologies and effective project management practices.
• Guided the execution of numerous company projects, offering expert support in the software development phases.
• Established a Technical Support department, servicing over 10,000 clients with IT support and troubleshooting solutions.
• Managed a team delivering IT support, data recovery, and hardware repair services to over 1,000 clients, ensuring high‑quality service.

This work is part of what we offer as Team Building & Mentoring, Technical Leadership & Consulting, Project Management (Agile), IT Support & Helpdesk, Full‑Stack Product Development, GIS & Geospatial Solutions, Hardware Repair & Data Recovery and Platform & Solution Architecture.

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