Mentoring & Coaching
7 Achievements
- Led the software development of a GIS map application, driving revenue growth by 10x and positioning the product as a primary data asset.
- Saved 4,000 hours by mentoring and growing a team from 2 to 18 members, optimizing workflows and fostering cross‑departmental collaboration.
- Wrote 50,000 words of comprehensive software documentation utilizing Markdown in GitHub, Craft, and Confluence, thereby ensuring the retention of knowledge and the transparency of the process.
- Led company growth from 4 to 14 employees by employing Agile methodologies and effective project management practices.
- Guided the execution of numerous company projects, offering expert support in the software development phases.
- Established a Technical Support department, servicing over 10,000 clients with IT support and troubleshooting solutions.
- Managed a team delivering IT support, data recovery, and hardware repair services to over 1,000 clients, ensuring high‑quality service.